Privacy Policy

In Compliance with Quebec’s Law 25 –
SPIERÃ Club
Last updated: 25-06-2025

At SPIERÃ, protecting your personal information is a top priority. This policy explains how we collect, use, retain, share, and safeguard your personal data, in accordance with Quebec’s Law 25 and applicable privacy regulations.

1. Personal Information
We may collect the following data:
- First and last name
- Email address
- Phone number
- Mailing address (if provided)Billing information
Booking history
- Browsing data (cookies, preferences)

2. Purpose of Data Collection
Your data is used to:
- Create and manage your customer profile
- Book and confirm your classes
- Send reminders and service communications
- Analyze usage and improve our offerings
- Provide a personalized customer experience
- Meet our legal obligations

3. Consent
By providing your information, you consent to its use for the stated purposes. You may withdraw your consent at any time by contacting us below.

4. Third-Party Disclosure
Your personal information is never sold. It may be shared only with:
Essential service providers (e.g., payment and booking platforms)
Authorities, if required by law

5. Security and Data Retention
We implement strong security measures :
- Secure hosting
- Restricted access
- Automatic deletion after 12 months of inactivity

We retain data only as long as necessary for the purposes outlined, or up to a maximum of 24 months, unless otherwise required by law.

6. Your Rights
You have the right to:
- Access your personal data
- Correct any inaccurate information
- Withdraw your consent
- Request deletion of your data

7. Privacy Incidents
In case of a data breach or privacy incident, we will:
- Conduct a risk assessment
- Notify affected individuals and the Commission d’accès à l’information (CAI) if applicable
- Maintain an internal log of incidents

8. Privacy Officer

Name: Alex Guénette
Email: info@spieraclub.com

9. Changes to the Policy
We may update this policy from time to time. Any changes will be reflected with a new “last updated” date at the top of the page.